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FREQUENTLY ASKED QUESTIONS
No, you can place an order using guest checkout also. However, we strongly recommend that you create an account on our website to have a better shopping experience that will also help you enjoy special offers, combo offers, Jstor cashback, and promotions etc.
If you have forgotten your password, you can click on “forgot password” and you will receive a mail from us on your registered mail ID having a link to rest your password. When you click on that link, it will bring you to the page where you can reset your password.
All payments are protected by the secure server & secure data encryption. In addition, we assure you of the best security practices which are used by all major vendors. Jstor does not collect or store Credit Card, Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or the bank.
There are various reasons why this may have happened ranging from validity of card, net banking details, insufficient funds in the account to technical difficulties. If you were recently issued a new card, some of the information may have changed like full name, expiry date, pin etc. Please confirm these details and try again.