NAMASTE

Thank You for Your Visit & Welcome to Jstor (pronounced as “Gesture”) House of Cosmetics Online
JSTOR’S POLICIES

Followings are Jstor’s Policies regarding your use of and access to our Sites & apps (website and others), our products and services as well. While using our website, placing orders and using our products & services, you acknowledge that you have read, understood & agree to abide by these policies. By visiting any of our sites & apps, you are consenting & agreeing to our policies, including revised ones that will be updated from time to time (without prior information) & posted on our website under the relevant section.

1. PRIVACY POLICY

Your privacy & confidentiality is of utmost importance to us. We comply with all data protection laws. Please read the following to learn more details-

We, to provide efficient and interactive services to you, collect personal information when you register with us and or use any of our products or services such as your name, address, your birth date, email address or phone/mobile number, social media sign-in information (if applicable), information relating to your devices, IP address, the operating system of your computer, and the browser type and version being used by you, mobile phone number, mobile network carrier, location, descriptions of the items requested or purchased, language preference, etc. and any other information that is not otherwise available publicly.

We do not sell or share your information with others. But for professional purposes, we may share with our personnel (including personnel of a group of companies), suppliers, contractors, sub-contractors, third party employees, third-party service providers, data analytics, data processing & hosting providers and such.

The information is used for advertisements of our products and services, customised ads, promotions, to fulfil your requests, administrative purposes, to improve our services, and to give you enhanced services, personalize your shopping experience with Jstor, to communicate with you, to send you communications etc.

We use a secure server to encrypt your information. By using our services, interacting with our website or communicating with us, you accept and consent to the practices described in this Privacy Policy, including any updates and amendments. In case you differ on this, you should not communicate with us using your personal details.

We may automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users’ demographics, interests, and behaviour to understand better, protect and serve our users. This information is compiled and analysed on an aggregated basis. This may include the URL that you just came from (whether this URL is on our site or not), or the URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address etc.

2. REGISTRATION POLICY

To take advantage of some features of the site, you must register and create a member account that is free of any cost. An online registration form may require you to provide your name, email address, and password, etc.

Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.

We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locator (URL) that referred you to our website, Internet Protocol address (IP address), browser type, browser language, the date and time of your request, etc. This enables us to enhance and customize your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information, such as whether you have visited our website before. They also may enable you to save your preferences.

We may modify this & other policies without giving prior information & will post updates on this page within reasonable timelines. 

3. COOKIES & OTHER MONITORING TECHNOLOGIES

We use cookies/pixel tags and other similar technologies to collect visitor/buyers’ personal information, which helps us to store the contents of your shopping bag until you check out, recognize your browser to provide you with information about products that might interest you and also save your time during checkout.

These technologies also help us analyse our web page flow, measure promotional effectiveness, and promote trust and safety. Of course, you are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the website, and you may be required to re-enter your password more frequently during a session.

4. USE OF YOUR PERSONAL INFORMATION

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.

We might occasionally ask you to complete optional on-line surveys. These surveys may ask you for contact information and demographic information (like zip code, age, income level etc.). We use this data to tailor your experience at our site, provide you with content that we think might interest you and to display content according to your preferences.

5. MARKETING & AWARENESS COMMUNICATION

In case you choose to register for our newsletter or marketing & awareness communication then we will be sending you product information, event information, cosmetics tips, promotions & such. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication.

Similarly, you may receive text message/SMS alerts containing product and event information, cosmetics tips or promotions on your mobile phone. Please note that we will never send you any unsolicited text message on your mobile phone. Furthermore, Jstor does not charge any fee to receive text message from us.

Likewise, you may receive phone calls containing product and event information, cosmetics tips, or promotions on your mobile phone or landline phone.
Kindly note that some communications are necessary to serve you, respond to your concerns and provide a high level of customer service as Jstor would love to have happy customers.

We provide all users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from us.

6. ADVERTISEMENTS ON JSTOR SITE & APPS

We use third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to this and other websites to provide advertisements about goods and services of interest to you. We do not take any responsibility concerning your visits to such other websites and providing any information/s therein.

7. LINKS TO OTHER SITES

Occasionally, we may make available a link to a third party website. These links will let you leave the portal. The linked sites are not under our control, and we are not responsible for the privacy practices or the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Furthermore, we are not responsible for webcasting or any other form of transmission received from any linked site. We provide the links to you only as a convenience. We do not endorse the site or its use or contents.

8. SHARING OF PERSONAL INFORMATION

We may share personal information with our other corporate entities and affiliates who may use the said information under this policy to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to avoid the abuse of our services, and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. If you have any objection to such sharing, then we request you should not provide us with any of your personal information.

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include web store management companies, order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies and fulfillment companies & centers (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions. Still they may not use such information other than on our behalf and under this Privacy Policy.
We may disclose personal information if required by law or in the good faith belief that such disclosure is reasonably necessary to respond to any court orders or other legal processes. In addition, we may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary.

9. BUSINESS TRANSFER

We and our affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Accordingly. should such a transaction occur that another business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

10. JSTOR RIGHTS

We may, ourselves or hire others, to electronically monitor areas of the portal and may disclose any content, records, or electronic communication of any kind to satisfy any law, regulation, or government request; if such disclosure is necessary or appropriate to operate the portal; or to protect our rights or property or the rights of the users, sponsors, providers, licensors, licensee, vendors, associates or merchants etc.

We reserve the right to refuse to sell products to any customer, limit quantities of items purchased by each customer and to block any customer.

11. SAFETY & SANITISATION

Jstor follows stringent safety procedures as well as comprehensive hygiene/cleaning protocols.

We conduct temperature checks for all our employees. The same is followed at all affiliates like our vendors, manufacturers, warehouses etc.

All mentioned above wear masks as well as repeatedly sanitise themselves.
All our manufacturers & their affiliates use rigorous safety measures. Their places are fumigated, sanitized every day along with other available safety measures. Workers/Labour force wear masks, gloves etc. while working. Social distancing is maintained at all times.

Safety measures are also followed while in transit, warehousing, shipping and delivery.

12. PRODUCT IMAGES & DETAILS

Although we have tried our best to show the color, shades, images, angles and other details of the products as accurately & as close as possible to the original, there may be a variation based on the operating system/mobile/computer/instrument you are using, also the same gets affected while photo-shoots, uploads, software & technologies used. We use mock-ups and computerised images of our products to provide clear visibility to help our customers in buying process.